Big Data and the Management Revolution

Big Data and the Management Revolution

“You can’t manage what you don’t measure.” Peter Drucker coined the perfect phrase for this revolution in digital data and management. It is a revolution, because it is completely changing how we do things, and what we can accomplish. The...

Losing Your Customers to Silos

This is a great video that depicts customer intention to retention. It is a story of customer churn. It shows how each silo is involved, and where problems and miscommunications can occur. When it comes to a customer, it all starts with marketing. Lets assume that...

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