CliIntel, a company specializing in data analytics solutions, has recently signed an agreement with workforce management (WFM) solutions provider ARRIS Group to provide process optimization solutions for ARRIS WorkAssure WFM platform.

ARRIS Group selected CliIntel’s professional services to enable WorkAssure clients to realize process optimization through CliIntel’s INSIGHT methodology for professional services. It will help execute Business Process Analysis and to project manage the implementation of operational process solutions, so customers can earn maximum returns when using WorkAssure WFM platform.

“ARRIS already delivers outstanding customer service and operational proficiency to their WorkAssure customers, and we are pleased to have been selected to further enhance that high standard of service,” said CliIntel CEO, Richard Batenburg, in a statement. “Our Professional Services Team provides specific expertise that will assist ARRIS clients in fully utilizing the capabilities of their WorkAssure platform.”

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