Cliintel’s employees are nationally recognized for helping businesses transform into more customer-centric organizations.
Business Optimization, Customer Satisfaction & ROI
Companies design processes to provide services, manufacture products or deliver on promises to customers. But in the time between process design and implementation, the marketplace changes; keep business optimization in mind to keep your organization moving forward.
Process Change: to Do It Right the First Time, Look Up
You’ve campaigned for a business process change that requires a new software deployment. Finally, you’ve managed to get budget approval. You’ve found the best software developer, and you’re ready to roll. Or are you?
Creating Competitive Advantage
Successful Change Management: Communicating Process Change
Account for the many human concerns that come into play when significant change is at hand.
Improve Business Processes with the Right Professional Services
By keeping a well-defined project on budget and on time, a skilled project manager can make the difference between successful and failed systems development and process improvement.
Process Automation: More Bang for the Buck
Organizations in the greatest need of process automation software often don’t have the budget for the tools that will make the biggest impact, unless they know the right places to look.
Making Customers Happy
Customer Care Mistakes on the Road to Customer Satisfaction
Although we all know that customer care is the road to customer satisfaction, it can be difficult to navigate the journey. Knowing what to avoid can help you reach your destination more quickly and easily.
Business Intelligence with Four-Wheel Drive
Want your business intelligence system to power your company over the rough terrain ahead? Make data accessible to every level of your organization.
Share Business Intelligence to Improve Customer Care
Sharing intelligence with more employees makes your organization smarter. It seems easy, but many companies struggle to make it happen. Here’s a look at some common roadblocks and solutions.
Business Intelligence, Key Performance Indicators & Strategy
Create momentum for new strategic initiatives with business intelligence and solid KPIs.
Business Intelligence, Operational Efficiency and Dirty Data
Though it may sound unsavory, the truth is that unreliable information, a.k.a. dirty data, is a common business intelligence problem for large companies.
Perfecting Project Management
Best Practices in Project Management: After the Launch
You may have poured the champagne and toasted your new project launch, but that doesn’t mean the project management process is finished.